General Questions
I have a question, how can I contact No Nasties Kids?
Any questions or need some advice on what to buy?
Call us, Monday to Friday AEST 9:30am to 2:30pm on
+6175324 1038
Or you can email us at hello@nonastieskids.com.au
Where can I find your ingredients list?
You can find our ingredients list here.
Are your products allergy Friendly?
No Nasties Kids play makeup and hair care is;
- Gluten Free
- Dairy Free
- Nut Free
Our Natural Lip Gloss is also
- Wheat & Soy derivatives free
No Nasties Kids Hair Care Products are;
- Sulphate Free
- Gluten, Dairy & Nut Free
- Soy Free
- Paraben and SLS Free
- Mineral Oil Free
- Alcohol Free
Ordering + Shipping
Where Do You Ship To?
We currently ship worldwide.
Please see shipping rates here.
If you are looking to ship to the following countries, please see the best site below:
United Kingdom
https://www.nonastieskids.co.uk
New Zealand
https://www.nonastieskids.co.nz
I Have a Question about My Order, Who Can I Talk To?
At No Nasties Kids, we value our customers!
We are here to assist you with any enquiries about your order. Our customer support team is available around the clock to address your questions and concerns. Feel free to reach out to us at hello@nonastieskids.com.au
We're more than happy to help you with anything you need!
When will I receive my Tracking Number?
Tracking numbers are sent to the email from which you placed your order as soon as the order has been shipped.
This is an automated process.
If you do not see your order confirmation or tracking number, please check your spam folder and ensure that you are checking the email that was used to place your order.
Need assistance? Please contact us at hello@nonastieskids.com.au
Returns
What Is Your Return Policy?
At Toyo, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. Please refer to our 'Returns & Exchanges' page to know more!
My Item Arrived Damaged. What Should I Do?
We apologize for any inconvenience caused. If your item arrived damaged, please contact our customer support team immediately or call our toll-free helpline. Our dedicated representatives will guide you through the process of filing a damage claim and assist you in obtaining a replacement or refund as quickly as possible. To expedite the process, please provide photos of the damaged item and the packaging. Rest assured, we will do our best to resolve the issue and ensure your satisfaction with our products and services. Your feedback is invaluable in helping us improve our processes and maintain the highest standards of quality.